I've got the w800i. I like it but after only 2 weeks it crashed once, another time all my pictures wouldn't display and the on-off button sometimes gets stuck in.
I heard my other half shouting 'this piece of **** phone'' the other day aswell as his crashed. we've had them about 5 weeks now.
Apart from that though, I do like it!!!!
The headphones are bloody uncomfortable though. but you can always change them to ones you have already.
The biggest pain in the bum for me though is that the headphones and charger use the same socket so I can't fall asleep listening to the radio while charging, and I'm always worried I'll wake up with a dead battery, or not wake up at all as I use it for an alarm clock.
