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 Post subject: Word Perfect
PostPosted: 13 Nov 02, 13:41 
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This guy should have been promoted, not fired. This is a 'true' story from the WordPerfect Helpline which was transcribed from a recording monitoring the customer care department. Needless to say, the helpdesk employee was fired.However he is currently suing the WordPerfect organisation for "Termination without cause". Actual dialogue of a former WordPerfect Customer Support employee. (now I know why they record these conversations!)
(HD)= Helpdesk (C) = Customer

(HD) "Ridge Hall computer assistance, may I help you?"
(C) "Yes, well, I'm having trouble with WordPerfect."
(HD) "What sort of trouble?"
(C) "Well I was just typing along, and all of a sudden the words went away."
(HD) "Went away?"
(C) "They disappeared."
(HD) "Hmmmm. So what does your screen look like now?"
(C) "Nothing."
(HD) "Nothing?"
(C) "It's blank. It won't accept anything when I type."
(HD) "Are you still in WordPerfect, or did you get out?"
(C) "How can I tell?"
(HD) "Can you see the C: prompt on the screen?"
(C) "What's a C prompt?"
(HD) "Never mind. Can you move your cursor around the screen?"
(C) "There isn't any cursor. I told you, it won't accept anything I type."
(HD) "Does your monitor have a power indicator?"
(C) "What's a monitor?"
(HD) "It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?"
(C) "I don't know."
(HD) "Well then, look on the back of the monitor and find where the power cord goes into it. Can you see that?"
(C) "Yes, I think so."
(HD) "Great. Follow the cord to the plug, and tell me if its plugged into the wall.
(C) "Yes it is."
(HD) "When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?"
(C) "No."
(HD) "Well, there are. I need you to look back there
again and find the other cable."
(C)& quot;Okay, here it is."
(HD) "Follow it for me, and tell me if it's plugged securely into the back of your computer."
(C) "I can't reach."
(HD) "Uh Huh. Well, can you see if it is?"
(C) "No."
(HD) "Even if you maybe put your knee on something and lean way over?"
(C) "Oh, it's not because i don't have the right angle - it's because it's dark."
(HD) "Dark."
(C) "Yes, the office light is off, and the only light I have is coming through the window."
(HD) "Well, turn on the office light then."
(C) "I can't."
(HD) "No? Why not?"
(C) "Because there's a power failure."
(HD) "A power...A power failure. Aha. Okay, we've got it licked now.Do you still have the boxes and manuals and packing stuff your computer came in?"
(C) "Well, yes. I keep them in the closet."
(HD) "Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."
(C) "Really? Is it that bad?"
(HD) "Yes, I'm afraid it is."
(C) "Well, all right then. I suppose. What do I tell them?"
(HD) "Tell them you're too stupid to own a computer!"

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 Post subject:
PostPosted: 13 Nov 02, 13:53 
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Location: Scotland
::lol:: ::lol:: ::lol:: ::lol:: ::lol:: ::lol:: ::lol:: ::lol:: ::lol:: ::lol:: ::lol::

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 Post subject:
PostPosted: 13 Nov 02, 14:01 
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ROFLMAO ::lol:: ::lol:: ::lol:: ::lol:: ::lol:: ::lol:: ::lol:: ::lol::

Surely, that CANNOT be true!!


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 Post subject:
PostPosted: 13 Nov 02, 16:31 
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Probably not but you never know...I used to work with this woman (it was probably her lol) who went to the chemist to buy some Calpol for her baby..the lady behind the counter said to her ''it comes in regular and sugar fee'' and this woman asked ''what's the difference'' :roll: and another time we was at an Ann Summers party and in this pair of knickers was a ticket that said 'W' on it (which I would assume meant 'womens') and she said ''what does 'w' mean? ONE SIZE????? :eek: These are just a couple of things I can remember about her...she was a bit....errrr, well, daft. And she wasn't blonde either! ::lol::

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 Post subject:
PostPosted: 13 Nov 02, 16:34 
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Lol! ::lol::


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