larry wrote:
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The following are possible diagnostic steps to isolate and resolve this issue:
1. Check to see if the built-in speakers are turned off - Press Fn+F3 to turn on the speakers.
2. The speaker volume may be turned to the minimum - Press Fn+F4, and then press the arrow keys to increase the volume.If the computer is powered by batteries, check that the battery packs are inserted properly and that they are charged.
3. If you are using an application that has its own volume control, check that the volume is turned up.
4. Check the volume controls: (Click Start, point to Programs, point to Accessories, point to Entertainment and then click Volume Control).
5. If external speakers are connected, check that the speakers are properly connected and the volume is turned up. If the speakers have a mute button, make sure it is off. If the speakers are powered by batteries, check that the batteries are inserted properly and that they are charged.
6. If you have connected headphones or an audio cable to the headphone connector, disconnect the cable.
7. If the CD-ROM drive is in the drive bay of the docking station, you will not hear sound from the built-in speakers of your computer from a CD-ROM in the CD-ROM drive.
8. Enable the infrared port (if applicable).
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To listen to audio CDs on the VAIO PCG-505, you need to plug headphones into the CD-ROM drive. If you are using external speakers with your VAIO PCG-505, click here.
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Thanks for this Larry. Have tried solutions 1 - 3. No luck. On no 4, I can't find entertainment in accessories and looked for it using the search programme also, but no joy. 5, 6 and & don't apply and I wouldn't know how to do no 8.
Gawd I hate computers, or rather I hate me and computers. Thanks Larry, but it looks like I'll be ringing the shop when they open on Thursday.